Supervision in the Hospitality Industry- AHLEI Practice Test

"Storming" is the stage of team development in which team members:

1. are polite and tentative when communicating with each other.

2. establish their own way of conducting business and establish the team's patterns of communication and behavior.

3. experience extremely high levels of productivity.

4. push boundaries and experience team conflict for the first time.

The correct answer is: push boundaries and experience team conflict for the first time.

The storming stage of team development is characterized by conflict and competition as team members begin to push against the boundaries established in the forming stage. During this phase, individuals may experience disagreements over roles, responsibilities, and the direction of the team’s goals. This is a critical stage where team members confront each other's differences, which can lead to tension and challenge the original dynamics of the group. This stage is essential for growth as it allows the team to clarify expectations and work through conflicts, ultimately leading to stronger collaboration once they transition into the next stage of development. Each person's perspective and contribution become clearer, and as they navigate through these challenges, it sets the foundation for improved teamwork. The other choices reflect earlier or later stages of team development, where communication is more tentative, systems are being established, or optimal productivity is reached, thus highlighting the uniqueness of the storming phase in fostering necessary conflict for team progress.