Supervision in the Hospitality Industry- AHLEI Practice Test

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Study for the Supervision in the Hospitality Industry Test. Practice with multiple choice questions and hints. Prepare for your exam confidently!

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What is a major drawback of using disciplinary action solely as punishment?

It shows employees who's in charge
It effectively changes behavior in the long-term
It is a strong short-term solution
It does not address the root causes of behavior

The correct answer is: It does not address the root causes of behavior

Using disciplinary action solely as punishment is problematic because it fails to identify and rectify the underlying issues that contribute to undesirable behavior. While punishment may create an immediate consequence that signals to employees that certain actions are unacceptable, it does not encourage a deeper understanding of the reasons behind those actions. Effective management should aim to resolve the root causes, which may involve personal circumstances, lack of training, or misunderstandings about expectations. Without addressing these foundational issues, employees may continue to repeat the same behaviors, leading to a cycle of disciplinary action instead of fostering improvement and growth in their performance. This approach ultimately hampers the potential for sustainable change and positively reinforces behavior modification through education and support.