Supervision in the Hospitality Industry- AHLEI Practice Test

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Study for the Supervision in the Hospitality Industry Test. Practice with multiple choice questions and hints. Prepare for your exam confidently!

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What is an important characteristic of an effective conflict resolution strategy?

Addressing only the most urgent issues
Ensuring follow-up occurs after the meeting
Ignoring emotional reactions
Focusing solely on finding a quick solution

The correct answer is: Ensuring follow-up occurs after the meeting

An important characteristic of an effective conflict resolution strategy is ensuring follow-up occurs after the meeting. This step is crucial because it reinforces the commitments made during the discussion and helps to monitor the implementation of solutions. Follow-up allows all parties involved to assess the effectiveness of the resolution and continue the dialogue if necessary. It shows that the supervisor or manager values the issues raised and is committed to ensuring that the resolutions are lasting and satisfactory. This ongoing communication can prevent future conflicts and build stronger relationships among team members. The focus on follow-up distinguishes effective conflict resolution from merely addressing issues in the moment. It emphasizes the long-term success of the solutions rather than just the immediate outcome.