Supervision in the Hospitality Industry- AHLEI Practice Test

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When assessing disciplinary action, which statement qualifies as an allegation?

  1. "The fact is that your attitude has been less than desirable during the past month"

  2. "You have missed six days during the past two months"

  3. "Jim was very specific in his complaint. He said you cursed him yesterday when he bumped you in the hallway"

  4. All of the above

The correct answer is: "Jim was very specific in his complaint. He said you cursed him yesterday when he bumped you in the hallway"

An allegation is essentially an assertion made without proof, often requiring validation through further investigation. In this context, the statement about Jim's complaint characterizes an allegation since it presents a specific claim regarding an incident—namely, that an individual used inappropriate language toward Jim after an interaction in the hallway. This particular statement not only identifies a specific action (cursing) but also ties it to a specific individual and circumstance, making it a clear assertion that someone can either verify or dispute. The need for further inquiry into the truth of this claim epitomizes what an allegation is. In contrast, the other statements either provide observations or facts rather than claims that require substantiation. The comment about attitude reflects a judgment but lacks the specificity needed to be categorized as an allegation, while the remark about missed days conveys factual information regarding attendance but does not imply any wrongdoing that would necessitate further investigation or clarification. Thus, only the statement regarding Jim's complaint meets the criteria of an allegation.