Supervision in the Hospitality Industry- AHLEI Practice Test

Which of the following statements about goal-setting is accurate?

1. Specific performance goals motivate employees better than general ones

2. Unattainable performance goals motivate employees

3. Performance goals should not have time limits

4. Performance goals should be vague for clarity

The correct answer is: Specific performance goals motivate employees better than general ones

Setting specific performance goals is known to motivate employees more effectively than general or vague goals. This is because specific goals provide clear direction and measurable outcomes, making it easier for employees to understand what is expected of them and to focus their efforts. Clarity in goals helps individuals to channel their actions toward achieving those precise targets. In contrast, unattainable performance goals can lead to frustration and decreased motivation, as employees may feel that the goals are beyond their reach, leading to disengagement from their work. Additionally, performance goals benefit from having time limits; without them, employees may lack urgency and fail to prioritize their tasks effectively. Lastly, vague goals do not provide the same level of clarity or focus, which can result in confusion about what needs to be accomplished. Therefore, specific performance goals are a vital component of effective motivation and achievement in the workplace.