Supervision in the Hospitality Industry- AHLEI Practice Test

Which statement about external recruitment is inaccurate?

1. External recruiting generally costs more than internal recruiting

2. External recruiting provides supervisors with a better assessment of applicants' abilities than internal recruiting

3. It takes more time to orient external recruits than internal recruits

4. In the short-term, external recruiting can lower staff productivity

The correct answer is: External recruiting provides supervisors with a better assessment of applicants' abilities than internal recruiting

The statement regarding external recruitment that is inaccurate is that it provides supervisors with a better assessment of applicants' abilities than internal recruiting. This is not necessarily true because supervisors are typically more familiar with the abilities and performances of current employees than they are with external applicants. Internal recruits often come with a known track record, allowing supervisors to assess their skills and fit for the position more accurately based on past performance within the organization. In contrast, evaluating external candidates often relies on interviews and resumes, which can sometimes offer an incomplete or misleading picture of their true capabilities. In situational contexts, such as hiring for specific roles or cultural fits where the organization has a strong understanding of the team's dynamics and individual contributions, the insight gained from considering internal candidates is often more thorough. Thus, the notion that external recruitment provides a better assessment does not consider the depth of understanding supervisors usually have about their current employees.